Category: Customer Service

Create an Effective Shipping System For Your Small Business with These 5 Tips

Create an Effective Shipping System For Your Small Business with These 5 Tips

One of the most important elements of owning a small business is shipping. Customers appreciate it when you ship items...

Customer Service vs Customer Experience: How They Differ and Why They Matter

Customer Service vs Customer Experience: How They Differ and Why They Matter

Everyone is talking about how important customer experience is for businesses.  However, the term “customer experience” often times becomes confused...